Medical, Dental, and Clinical Health Services 
Currently Seeking: Primary Care/Family Medicine Physicians

Primary Care/Family Medicine Physicians: Urban community health center seeks BE/BC physicians to provide health care for an underserved population in a growing diverse community.

The Health Center provides comprehensive health care to diverse populations in an underserved community in a five-year-old, environmentally friendly, state of the art building. Our mission is to improve the health and well-being of diverse populations in Mattapan and surrounding communities by providing exceptional primary care, preventive health services, and social services.

Summary of Qualifications and Requirements:

• Bilingual skills in French/Creole or Spanish are a plus but not necessary.

The Health Center Offers positions that are salaried with competitive benefits, including a primary care physician loan repayment program for eligible physicians, paid malpractice coverage, and group insurance.

Please, direct cover letter, CV, and inquiries to brownd@matchc.org or fax -- (617) 296-5408 or mail -- Mattapan Community Health Center, 1575 Blue Hill Avenue, Boston, MA 02126. Thank you.

| 08.11.2018 | E-mail | Print |

Professional, Administrative, and Clerical Services
Currently Seeking: Office Based Addiction Treatment (OBAT) Nurse Case Manager

Clinical Health Services:

Job Summary: The Opioid Based Registered Nurse works collaboratively with team members on the OBAT team to provide quality care and medication-assisted therapy for patients with substance use disorders in an outpatient integrated setting at Mattapan Community Health Center.

Responsibilities (1): Clinical Care (90%)

• Conduct initial assessment and intake obtaining social, medical, mental health, substance abuse and medication history.
• Provides direct patient care to patients with opioid and substance use disorders, screening and telephone triage, performing intakes, supervising initial buprenorphine induction, and providing counseling on medication-assisted therapies for substance use disorder.
• Responsible for improving the care of our patient population across health, substance use and mental health treatment, promoting patient activation and empowerment for shared decision-making in treatment, and encouraging healthy behaviors, self-management of health, mental health and substance use conditions. Monitor the health status, treatment progress, and medication adherence of the OBAT patient panel.
• Review intake assessment with the team and establish an appropriate plan of care for the patient.
• Revise the patient plan of care with the OBAT treatment team, as needed, to address patient needs and issues.
• Directly support our medical specialty providers and behavioral health specialists during clinical sessions.
• Communicates and collaborates with care team providers including PCP, specialists, behavioral health providers, Psychiatric nurse practitioner, caseworker and other team members as deemed appropriate.
• Responsible for the ongoing primary care, assistance with maintenance and relapse management.
• Co-facilitate a group in collaboration with BH team members to help support wellness and recovery; while reducing stigma and focusing on treating the patient as a whole.

Patient Contracts and Care Management

• Review consents and treatment contracts with patients and significant others, obtaining signatures and giving the patient a copy and leaving a hard copy in the patient paper chart.
• Facilitates referrals and serves as the central contact for patients and their families, BH providers, specialists when needed. Assists with
• Manage patients receiving opioid treatment medications on an ongoing basis.

Patient Education and Communication

• Educate and assess patients looking to access both behavioral health, and OBAT services at Mattapan Community Health Center.
• Facilitate and track referrals and linkage to outside community and hospital services, as needed.
• Assessment of signs and symptoms of opioid withdrawal using the Clinical Opioid Withdrawal scale. Monitoring of patients in the induction, stabilization, and maintenance phases of treatment.
• Ongoing education and support of patients in all phases of substance use treatment including; nursing visits scheduled and unscheduled, urine toxicology screens, routine labs and as needed, medication teaching, monitoring, pill counts, observed dosing, and medication refills.
• Follow State and Federal guidelines in providing care to opioid-dependent patients.
• Complete appropriate documentation with excellent record keeping.
• Conduct ongoing primary care of patients referred to the OBAT and behavioral health program.

Care Collaboration, Data Management, and Reporting

• Collect pertinent data using appropriate assessment techniques.
• Prioritize data according to the patient’s immediate conditions and needs.
• Involve the patient, significant others and appropriate health care providers in the collection of data when appropriate.
• Use clear concise and effective communication written/oral and comply with departmental policies when sharing/documenting relevant patient care data.
• Provide follow up care in person and via telephone when needed.
• Works with the pharmacy and the OBAT team in obtaining medication orders, prescriptions, refills, and communication as needed.
• Collaborate as needed with physicians, social worker, and specialty care physicians to whom the patient has been referred.
• Obtain access to the Massachusetts Prescription Monitoring Program online portal and regularly review/look-up patient data.
• Collaborate and coordinate care with BH team members around psychiatric emergencies or crisis-related clinical concerns.

Responsibilities (2): Quality Improvement (10%)

• Attend weekly OBAT Team meetings.
• Monitor all clinical utilization and reports this to the Quality Improvement Committee, as needed.
• Regularly update substance use disorder patient registry and produce reports as needed.
• Use efficient and cost-effective approaches to integrate technology into the workplace and improve work processes.
• Commit to a focus on continuous improvement of workflow processes and procedures.
• Assume other responsibilities, as directed.

Must cooperate fully with MCHC’s Corporate Compliance Program and performs all tasks as assigned by the Director and/or CEO.

Summary of Qualifications and Requirements:

• Licensed to practice professional nursing as a registered nurse in the Commonwealth of Massachusetts required.
• Mental illness or SUD experience required.
• Minimum of three (3) years of nursing experience preferred.
• Certified Addiction RN (CARN) preferred.
• Experience in an ambulatory setting is preferred.
• Familiarity with multicultural groups, previous work experience in a multicultural setting and willingness to remain current in field of focus is preferred.
• Ability to diffuse tense situations related to patient care.
• Leadership experience with the ability to work autonomously.
• Knowledge of community, and health resources, particularly substance use related resources and supports.
• Ability to interact and communicate with a variety of people, both on a one-on-one basis and in meetings and group presentations; must be able to relate to and work with ill, emotionally upset, and sometimes hostile people.
• Ability to anticipate and react calmly to emergency situations.
• Values cultural diversity and other individual differences in the workforce, ensuring that the organization builds on these differences.
• Bilingual in English and Haitian-Creole or Spanish is a plus.

Please, direct cover letter, resume, and inquiries to nyensuahr@matchc.org or fax -- (617) 296-5408 or mail to -- Mattapan Community Health Center, 1575 Blue Hill Avenue, Boston, MA 02126, Attention: Human Resource Assistant.

| 07.16.2018 | E-mail | Print |

Medical, Dental, and Clinical Health Services
Currently Seeking: Staff Nurse

Department: Clinical Health Services

Job Summary: Under the direction of the Clinical Nurse Supervisor, the Staff Nurse will be responsible for performing a variety of patient care services, including patient triage and treatment for patient’s comfort and well being. The position requires the performance of clerical duties as assigned.  This position will be part of the Department of Clinical Health Services.

Responsibilities: Direct Patient Services (85%)

• Provides direct patient care, utilizing the nursing process
• Assesses patients including vital signs, height, weight, BMI, allergies, medications, and reason for the visit
• Performs procedures such as the administration of medications either orally or by injection and immunizations as ordered, PPDs, suture removal, wound care, dressing changes, ear irrigation, EKG’s, visual acuity screening, audiometry, O2 sats, blood glucose per Hemocue protocol,  peak flow, nebulizer treatments, etc.
• Collects specimens from patients for laboratory tests and notifies requesting providers of abnormal results.
• Perform lab testing such as urine pregnancy test, rapid strep, and routine urinalysis. and rapid strep test using correct protocols and procedure.
• Triages patients by telephone or directly as walk-ins to identify urgency and level of care needed.  Makes appropriate referrals required for the management of patient care
• Assists providers with procedures such as suctioning, I&D, IUD  insertion, endometrial biopsy, straight catheterization, Colposcopy, and suturing
• Provides or arranges for patient education, such as instructing patients in the proper use of medical equipment, medication administration, diabetic teaching, and other nursing care regimens
• Ensures that follow-up is made when patients miss scheduled appointments in order to determine the reason and reschedule
• Assures appropriate scheduling and assists with patient flow
• Provides translation as needed
• Assist providers with calling patients regarding abnormal labs, sending medication refills, and paperwork at the request of the provider

Responsibilities Cont'd: Administrative and System Development (10%)

• Records in the patient’s medical record all care provided and ensure that appropriate forms are properly completed for billing purposes
• Monitors need for equipment repair/replacement and notify the nursing supervisor when the need arises.
• Participates in individual or group teaching exercises.
• Precepts nursing and medical assistant students as needed
• Provides follow-up on patients seen in the ER, hospital and, patients with chronic diseases and abnormal labs
• Works on special programs/projects as assigned
• When assigned will work the telephone call center and Assigned to prescription drug line and call center per Nursing Supervisor
• Assigned to work with an NP or MD and assist with paperwork, medication refills or other tasks asked to perform

Responsibilities Cont'd: Educational/In-service (5%)

• Maintains current licensure through in-service education and obtaining CEU’s
• Serves on committees as needed/assigned

Performs other related duties as required or assigned.

Summary of Qualifications and Requirements:

A graduate of an accredited School of Registered Nursing and current Commonwealth of Massachusetts Registration and two to three years of experience working with a diverse population in a health care setting is required.  The position also requires current certification in CPR. The ideal candidate must have excellent organizational skills, and Basic Computer operations skills such as Word, Excel, as well as demonstrated oral and written communication skills. Bilingual Haitian- Creole also a plus

Please, direct cover letter, resume, and inquiries to nyensuahr@matchc.org or fax -- (617) 296-5408 or mail to -- Mattapan Community Health Center, 1575 Blue Hill Avenue, Boston, MA 02126, Attention: Human Resource Assistant.

| 05.24.2019 | E-mail | Print |

Medical, Dental, and Clinical Health Services 
Currently Seeking: Clinical Operations Nurse Manager

Department: Clinical Health Services

Job Summary: Under the direction of the Director of Clinical Health Services, the Clinical Operations Nurse Manager will be responsible for supervising nurses and medical assistants in Adult Medicine and Pediatric Clinics along with the Quality Assurance Nurse Manager. Maintains a professional standard of nursing practice and leadership.  Implements a team-based approach to health care and assures quality nursing care to clinic patients while ensuring continuity and optimum care.  Oversees the administration and management of the various disease-specific prevention initiatives and projects, including TB Clinic, Lead Program, Immunization Program, and the Pharmaceuticals Program. This position will be part of the Department of Clinical Health Services Supervisory Team.

Responsibilities: Clinical Administrative (50%)

• Provides professional and technical nursing supervision to clinic support staff.
• Directs the ordering of supplies as needed with Unit Coordinator.
• Monitors the vaccine supply and ordering through DPH and other vendors as needed.
• Arranges for the maintenance and repair of equipment used in the delivery of patient care.
• Ensures that patient care areas are kept clean, safe and orderly.
• Supervises and works on special programs/projects as stated, but not limited to, those above.
• Provides a team-based approach to health care and precepts nursing and medical assistant students, as needed.

Direct Patient Services (40%)

• Renders professional nursing care for the well-being of patients, utilizing the nursing process.
• Triages, patient telephone calls, Call4Help messages, and walk-ins to identify the need for urgent care and makes appropriate referrals required for the management of patient care.
• Provides daily supervision of the clinical staff and the daily flow of the clinic.
• Works closely with providers and interdepartmental program staff to assure coordination of patient care.

Educational/In-Service  (10%)

• Maintains and enhances professional nursing skills and required licensures through continuing education programs (CEU’s).
• Serves on committees or work teams, as needed.
• Participates in Health Center meetings, as required.

Performs other related duties as required or assigned by the Clinical Health Services Director.

Summary of Qualifications and Requirements:.

Must be a graduate of an accredited Nursing Program and possess a current Massachusetts Registration in Nursing and certification in CPR. Three years of progressive nursing responsibilities in either a hospital or a community health center required.  Experience working with a diverse population in a health care setting is required.  The ideal candidate must have the ability to team build and to provide or have knowledge of direct patient care.  Excellent organizational skills, and Basic Computer operations skills such as Word, Excel, as well as demonstrated oral and written communication skills, including customer relation skills are required.  Bilingual skills (Haitian Creole) are also a plus.

Please, direct cover letter, resume, and inquiries to: nyensuahr@matchc.org or fax -- (617) 296-5408 or mail to -- Mattapan Community Health Center, 1575 Blue Hill Avenue, Boston, MA 02126, Attention: Human Resource Assistant.

| 11.27.2019 | E-mail | Print |

Medical, Dental, and Clinical Health Services 
Currently Seeking: Unit Cordinator

Department: Clinical Health Services

General Summary of Duties:

Under the direction of the Clinical Operations Manager, the Unit Coordinator provides clerical and communication support to the Medical and Behavioral clinical staff. The Unit Coordinator answers telephones, schedules appointments, facilitates patient flow in the wait area, works closely with clinical staff to identify patients that need to be seen sooner, informs patients of wait times, takes and transmits messages, performs data entry, organizes and maintains clerical inventory and is responsible for the appearance and organization of the reception desk. The Unit Coordinator is responsible for coordinating day-to-day operations of the Front Desk, ensuring timely throughput for scheduled and walk-in patients and takes responsibility for “Great” Patient Experience..

Responsibilities: Communications (50%)

• Coordinates with staff prior to opening clinic for readiness.
• Assures the highest quality standards for all written and verbal communications with coworkers and Operations Manager.
• Acts as an administrative assistant for all clinic needs.
• Manages multiple phone lines efficiently and responds appropriately to emergencies and non-emergency phone calls; provides information, assistance and referrals.
• Demonstrates Service Excellence with every patient interaction.
• Contacts Emergency Rooms/Hospitals, Sub-specialists, and other MCHC departments as needed.
• Coordinates Patient Flow with Front Desk staff.
• Takes/Routes messages with patient’s medical record as needed.
• Works closely with providers, nurses and medical assistants throughout the day to provide timely updates on patients waiting to be seen for scheduled appointments.

Clerical (50%)

• Coordinates appointments for clinical providers, booking and rescheduling as needed and alerts manager when needed appointments are not available.
• Books appointments in accordance with the clinic’s appointment types, processes and guidelines while incorporating the Patient Centered Medical Home model.
• Prepares appropriate screening forms and paperwork for patients upon check-in to the department, as assigned by manager.
• Works closely with providers throughout the day to provide follow-up for patients regarding appointments, prescriptions, forms, and/or test results.
• Maintains Confidential Provider Information.
• Coordinates administrative functions with Clinical staff and Operations Manager.
• Maintains confidentiality with all patient information.
• Prints provider schedules.
• Receives and delivers mail within the department.
• Sends and organizes received faxes for patients and providers as needed.
• Manages and works provider appointment wait list with Epic.
• Works with Medical Records staff to ensure that medical records are available to all clinical staff for patient encounters.
• Coordinates clinical communication with patients that are referred to BMC.
• Files and performs related clerical work as directed by Operation Manager..

Performs other related duties as required or assigned by the Director of Clinical Health Services.

Qualifications:

The ideal candidate must be a high school graduate or equivalent, have 1-2 years of recent clerical experience, including extensive public contact, preferably in a healthcare setting.  Must be flexible, organized, possess excellent customer service skills, culturally/ethnically sensitive, and strong ability to multitask. Must be proficient in Microsoft Word and Excel. Epic experience preferred.   

Please, direct cover letter, resume, and inquiries to: nyensuahr@matchc.org or fax -- (617) 296-5408 or mail to -- Mattapan Community Health Center, 1575 Blue Hill Avenue, Boston, MA 02126, Attention: Human Resource Assistant.

| 03.05.2020 | E-mail | Print |

Medical, Dental, and Clinical Health Services 
Currently Seeking: Fully Licensed Dentist

Position Summary: Inner-city community health center seeks a full-time Staff Dentist. Under the general supervision of the Dental Director, provides dental care for patients by diagnosing and treating diseases, injuries, and malformations of teeth and gums.

Responsibilities: The incumbent will perform administrative duties to ensure patient flow, high-quality dental services, and efficient dental practice. Both preventative and restorative care will be the focus of this procedure-based, patient-focused, practice.

Minimum Skill and Knowledge Requirements: Position requires the successful completion of a certified academic program in dentistry and a current license to practice in the Commonwealth of Massachusetts. Position requires a minimum of one (1) year of general dental experience. One (1) year of activities and credit hours must be obtained in accordance with the requirements of the Board of Registration of the Commonwealth of Massachusetts. One (1) year of activities must include at least one annual course in Dental Office Management.

Interested Candidates should forward a cover letter and a resume to the attention of Human Resources at 1575 Blue Hill Avenue, Boston, MA 02126 or email nyensuahr@matchc.org or fax -- (617) 296-5408.

| 01.10.2019 | E-mail | Print |

Professional, Administrative, and Clerical Services
Currently Seeking: Certified Dental Assistant

Direct Patient Services:

Job Description:

• Prepares patient for dental treatment by seating and draping patient and providing an explanation of the procedures to be performed.
• Review Health History and prepare instruments, materials and all other supplies needed for the procedure to be done.
• At the chair side, assists dentist during a procedure by passing instruments, adjusting lights and provide suction. May also take digital x-rays.*
• Assists in cleaning up patients following the procedure, clearing workstation area of instruments, soiled barriers, draperies, and all other materials by following proper sterilization procedures and protocols, and prepares for the next patient.*
• Assist in taking primary impressions, pour and prepare models for the external lab to process for the dental prosthesis.
• Maintains and expands their current level of dental assistant skill and knowledge by periodically attending continuing education programs. *

Administrative Duties:

• Greets and assist patients with scheduling appointments.
• Maintain electronic dental records of procedures performed by the dentist.
• Log and maintain records of lab cases.

Qualifications: Must possess proof of certification by the State of Massachusetts, High School education and/ or its equivalency or other specialized training beyond high school is required. Must possess the ability to chart and maintain electronic dental records. Must have the ability to understand written or oral instructions; and ability to work with a variety of personnel, patients and community groups.

Job Type: Full-time

Please direct cover letter, resume, and inquiries to: nyensuahr@matchc.org or fax -- (617) 296-5408 or mail to -- Mattapan Community Health Center, 1575 Blue Hill Avenue, Boston, MA 02126, Attention: Human Resource Assistant.

| 07.16.2018 | E-mail | Print |