Our Mission

The mission of Mattapan Community Health Center is to improve the health and well-being of diverse populations in Mattapan and surrounding communities by providing exceptional primary care, preventive health services, and social services.

Hours of Operation

Mon -- Thursday
9:00 a.m. -- 6:00 p.m
Friday
8:30 a.m. -- 5:00 p.m.
Saturday
CLOSED (except for Telehealth)

Call the Health Center for more information at 617.296.0061

Building Healthier Communities Since 1972

Notice of Data Event

Mattapan Community Health Center – December 28, 2020

 

On October 16, 2020, MCHC discovered unusual activity in an employee email account and immediately launched an investigation with the assistance of a third-party computer forensic investigator to determine the full nature and scope of what occurred. Through this investigation, on October 29, 2020, MCHC determined that an unknown actor gained access to a certain MCHC employee email account between July 28, 2020 and October 15, 2020.

The contents of the impacted email account was next reviewed through a manual and programmatic process to determine what sensitive data may have been accessible. We then confirmed the identities of the individuals who may have had information accessible as a result of the incident and launched a review of our files to ascertain address information for the impacted individuals.

The confidentiality, privacy, and security of information is one of MCHC’s highest priorities. Immediately after learning of the incident, MCHC launched an investigation to determine the full nature and scope of what occurred.  The information impacted varies by individual, however, the investigation determined the following type of information was contained in the email account:  name, Social Security number, medical diagnosis and treatment information, provider information, health insurance information, and/or medical record number (MRN).  MCHC also implemented additional security measures to further protect information.

What you can do: In an abundance of caution, we are notifying potentially impacted individuals. If you have questions about this incident you can call our dedicated assistance line at 1-800-340-1781 from 9:00 a.m. – 9:00 p.m. Eastern Time, Monday through Friday. Potentially affected individuals may also consider the information and resources outlined below.

What did MCHC do once they learned of the incident? Immediately after learning of the incident, MCHC launched an investigation to determine the full nature and scope of what occurred.  MCHC also implemented additional security measures to further protect information. Although we are unaware of any actual or attempted misuse of any information, we are providing notice of this incident out of an abundance of caution. MCHC is in the process of preparing written, mailed notice to all potentially impacted individuals. We also encourage individuals who believe they may be impacted by this incident to call our dedicated assistance line at 1-800-340-1781 from 9:00 a.m. – 9:00 p.m. Eastern Time, Monday through Friday for additional information.         

Monitor Your Accounts

We encourage potentially impacted individuals to remain vigilant against incidents of identity theft and fraud by reviewing their accounts, explanations of benefits, and credit reports for suspicious activity, and to report any suspicious activity to the affiliated institutions immediately. 

Under U.S. law you are entitled to one free credit report annually from each of the three major credit reporting bureaus.  To order your free credit report, visit www.annualcreditreport.com or call toll-free, 1-877-322-8228.  You may also contact the three major credit bureaus directly to request a free copy of your credit report.

You have the right to place a “security freeze” on your credit report, which will prohibit a consumer reporting agency from releasing information in your credit report without your express authorization.  The security freeze is designed to prevent credit, loans, and services from being approved in your name without your consent.  However, you should be aware that using a security freeze to take control over who gets access to the personal and financial information in your credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make regarding a new loan, credit, mortgage, or any other account involving the extension of credit.  Pursuant to federal law, you cannot be charged to place or lift a security freeze on your credit report.  Should you wish to place a security freeze, please contact the major consumer reporting agencies listed below:

 

Experian

P.O. Box 9554

Allen, TX 75013

1-888-397-3742

www.experian.com/freeze/center.html

 

   

TransUnion

P.O. Box 160

Woodlyn, PA 19094

1-888-909-8872

www.transunion.com/credit-freeze

 

   

Equifax

P.O. Box 105788

Atlanta, GA 30348-5788

1-800-685-1111

www.equifax.com/personal/credit-report-services

 

 

 

In order to request a security freeze, you will need to provide the following information:

  1. Your full name (including middle initial as well as Jr., Sr., II, III, etc.);
  2. Social Security number;
  3. Date of birth;
  4. If you have moved in the past five (5) years, provide the addresses where you have lived over the prior five years;
  5. Proof of current address, such as a current utility bill or telephone bill;
  6. A legible photocopy of a government-issued identification card (state driver’s license or ID card, military identification, etc.);
  7. If you are a victim of identity theft, include a copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft.

As an alternative to a security freeze, you have the right to place an initial or extended “fraud alert” on your file at no cost.  An initial fraud alert is a one year alert that is placed on a consumer’s credit file.  Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit.  If you are a victim of identity theft, you are entitled to an extended fraud alert, which is a fraud alert lasting seven years.  Should you wish to place a fraud alert, please contact any one of the agencies listed below:

Experian

P.O. Box 9554

Allen, TX 75013

1-888-397-3742

www.experian.com/fraud/center.html   

 

TransUnion

P.O. Box 2000

Chester, PA 19016

1-800-680-7289

www.transunion.com/fraud-victim-resource/place-fraud-alert   

Equifax

P.O. Box 105069

Atlanta, GA 30348

1-888-766-0008

www.equifax.com/personal/credit-report-services   

Under Massachusetts law, you have the right to obtain any police report filed in regard to this incident. If you are the victim of identity theft, you also have the right to file a police report and obtain a copy of it. Please note that in order to file a report with law enforcement for identity theft, you will likely need to provide some proof that you have been a victim. You can further educate yourself regarding identity theft, fraud alerts, security freezes, and the steps you can take to protect yourself, by contacting the consumer reporting agencies, the Federal Trade Commission, or your state Attorney General.

The Federal Trade Commission can be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580, www.identitytheft.gov, 1-877-ID-THEFT (1-877-438-4338); TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. You can obtain further information on how to file such a complaint by way of the contact information listed above. You have the right to file a police report if you ever experience identity theft or fraud.  Please note that in order to file a report with law enforcement for identity theft, you will likely need to provide some proof that you have been a victim.  Instances of known or suspected identity theft should also be reported to law enforcement and your state